A
Atserai
  • Home
  • Features
  • Privacy Policy
  • Terms & Conditions

Account Deletion

Manage your account data and deletion requests

Start the Deletion Process

To securely delete your account, please follow the steps below. This two-step verification process ensures that only you can authorize this action.

Step 1: Sign In to Your Account

Enter your registered email or phone number to receive a sign-in OTP.

Step 2: Verify Sign-In

An OTP has been sent to . Enter it below to continue.

Step 3: Final Confirmation

⚠️ WARNING: You are about to permanently delete your account and all associated data. This action cannot be reversed.

Are you sure you want to proceed? Click the button below to receive a final deletion OTP.

Step 4: Final Verification

A final deletion OTP has been sent to . Enter it to permanently delete your account.

Account Deleted

Your account has been successfully and permanently deleted. We are sorry to see you go.

Account Deletion Information

We respect your right to control your personal data. This page provides you with options to manage and delete your Atserai account and associated data.

What Gets Deleted

When you request account deletion, the following information will be permanently removed:

  • Personal profile information (name, email, phone number)
  • Your profile picture and bio
  • Event posts and attendance history
  • All connections and network data
  • Messages and conversation history
  • Event requests and confirmations
  • Location data and preferences
  • Notification settings

Before You Delete

Please consider the following before proceeding with account deletion:

  • Data Export: Download your data if you want to keep a personal record
  • Alternative Options: Consider deactivating instead of deleting if you might return
  • Active Events: Cancel any events you're organizing before deletion
  • Community Impact: Your connections will be notified of your departure

💡 Need Help?

If you're experiencing issues or have concerns, please contact our support team before deleting your account. We're here to help! Email: support@atserai.app

Data Retention

Some data may be retained for legal and regulatory compliance purposes, including:

  • Most personal data is deleted within 30 days
  • Anonymized usage statistics for platform improvement
  • Transaction records as required by law
  • Safety and security logs for fraud prevention

Reactivation

Please note that once your account is deleted, it cannot be recovered. If you wish to use Atserai again, you will need to create a new account and rebuild your network.

Contact Us

If you have questions about account deletion:

  • Email: delete@atserai.app
  • Support: support@atserai.app
  • Safety: safety@atserai.app
  • Response time: Usually within 24-48 hours
Back to Home Privacy Policy

Atserai

Connecting people through meaningful events.

Legal

  • Privacy Policy
  • Terms & Conditions
  • Account Deletion
  • Child Safety

Contact

  • support@atserai.app
  • safety@atserai.app

© 2024 Atserai. All rights reserved.