Privacy Policy

Last Updated: January 7, 2025

1. Information We Collect

1.1 Information You Provide to Us

When you create an account and use Atserai, we collect the following information:

• Account Information: Name, email address, phone number, profile picture
• Profile Information: Bio, interests, preferences, and any other information you choose to share
• Event Information: Event posts, attendance records, event requests, and event-related communications
• Communications: Messages you send and receive through our platform
• User Content: Photos, comments, and other content you upload or create

1.2 Information Collected Automatically

• Location Data: Your precise or approximate location when you use location-based features (with your permission)
• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Data: How you interact with our app, features used, events viewed or joined, time spent on the app
• Log Data: IP address, browser type, access times, pages viewed, app crashes and system activity

1.3 Information from Third Parties

• Social media information if you choose to connect your social media accounts
• Information from authentication services if you use third-party login
• Publicly available information to verify your identity or prevent fraud

2. How We Use Your Information

We use your information for the following purposes:

2.1 Provide and Improve Our Services

• Create and manage your account
• Connect you with events and other users based on your interests
• Provide location-based event recommendations and directions
• Process event requests and confirmations
• Send notifications about events, messages, and updates
• Improve our algorithms and user experience

2.2 Safety and Security

• Verify user identity and prevent fraud
• Detect and prevent abuse, harmful activity, or violations of our terms
• Maintain the safety and security of our platform and users
• Comply with legal obligations and law enforcement requests

2.3 Communications

• Send you event notifications and reminders
• Respond to your inquiries and provide customer support
• Send administrative messages and service updates
• Send promotional communications (with your consent)

2.4 Analytics and Research

• Analyze usage patterns and trends
• Conduct research to improve our services
• Generate anonymized and aggregated statistics

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Other Users

• Your profile information (name, photo, bio) is visible to other users
• Event organizers can see your information when you request to join their events
• Other attendees can see your name and profile when you join an event

3.2 With Service Providers

• Cloud storage and hosting providers
• Analytics and data analysis services
• Communication and notification services
• Payment processors (if applicable)
• Customer support tools

3.3 For Legal Reasons

• To comply with laws, regulations, or legal processes
• To respond to lawful requests from authorities
• To protect our rights, property, or safety
• To enforce our Terms of Service
• To detect, prevent, or address fraud or security issues

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

3.5 With Your Consent

We may share your information with third parties when you give us explicit permission to do so.

4. Your Rights and Choices

4.1 Access and Update

• Access your personal information through your account settings
• Update or correct your information at any time
• Request a copy of your data

4.2 Privacy Controls

• Control who can see your profile and activity
• Manage notification preferences
• Control location sharing settings
• Choose what information is visible to others

4.3 Delete Your Information

• Delete specific content or posts
• Request deletion of your account (see our Account Deletion page)
• Note: Some information may be retained for legal or legitimate business purposes

4.4 Opt-Out Rights

• Unsubscribe from promotional emails
• Disable push notifications in your device settings
• Opt out of personalized advertising

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Prevent fraud and abuse

When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal purposes.

7. Children's Privacy

Atserai is not intended for children under 13 years of age (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. Please see our Child Safety Standards for more information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Links and Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy in the app
• Sending you an email notification
• Displaying a prominent notice in the app

Your continued use of Atserai after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Regional Specific Rights

12.1 European Economic Area (EEA) Users

If you are in the EEA, you have additional rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

12.2 California Users

If you are a California resident, you have rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising your rights